SHIPPING INFORMATION

* Orders received Monday-Friday before noon PST (Pacific Standard Time) will normally be shipped the same day. Otherwise, they will be sent out the following day. Orders placed after noon PST on Friday will be shipped Monday.

U.S. SHIPMENTS SENT VIA FedEx AS FOLLOWS:

Items over $150.00

  1. FedEx Express Saver (3 business days) - $24.95 base rate, add $5.00 each additional item.
  2. FedEx 2-day (2 business days guaranteed) - $28.95 base rate, add $5.00 each additional item.
  3. FedEx Overnight (1 business day guaranteed) - $48.95 base rate, add $5.00 each additional item.
  4. FedEx Ground (5 business Days) - $15.95 base rate, add $4.50 each additional item.


Items below $150.00


  1. FedEx Express Saver (3 business days) - $22.95 base rate, add $4.00 each additional item.
  2. FedEx 2-day (2 business days guaranteed) - $25.95 base rate, add $4.00 each additional item.
  3. FedEx Overnight (1 business day guaranteed) - $39.95 base rate, add $4.00 each additional item.
  4. FedEx Ground (5 business Days) - $13.95 base rate, add $4.00 each additional item.


Shipments outside of the U.S.

  • As international shipping costs vary, you will receive a shipping quote via email with a request to confirm the order.


Please feel free to call us 775.831.7670 with any questions or requests.


RETURNS / EXCHANGES

Please call Mountain Uniforms directly at 775-831-7670 to explain your situation and receive an authorization for return.

Exchanges - Please return within 10 days of receipt, unused. Please mark on the outside - Returns - and include a note with your name, affiliation and location (if applicable), phone number and address. Also explain if you would like an exchange or refund. Note that we will review the item to determine its condition before issuing a refund or exchange.

Warranties - If within 1 winter season, items are found to have faulty hardware or stitching etc., we will replace or repair the item. Note that we will need all details surrounding any situation to authorize a warranty. Items are not guaranteed against wear and tear. However, our gear is made and meant to withstand the abuse of day-in, day-out heavy use. Therefore, we have had very few returns or repairs to date.

*Restocking Fee - Items returned without tags or that are not in new condition are subject to a $15 restocking fee.